{"id":3628,"date":"2013-04-15T08:00:26","date_gmt":"2013-04-15T06:00:26","guid":{"rendered":"http:\/\/www.gouvinfo.org\/IAI\/?p=3628"},"modified":"2013-07-16T09:16:42","modified_gmt":"2013-07-16T07:16:42","slug":"metiers-moteurs-innovation-dsi","status":"publish","type":"post","link":"https:\/\/gouvinfo.org\/IAI\/metiers-moteurs-innovation-dsi\/","title":{"rendered":"Les m\u00e9tiers sont-ils les moteurs de l\u2019innovation de la DSI ?"},"content":{"rendered":"

Cette tribune libre d’Eric Laurent<\/a>\u00a0est extraite d’un face \u00e0 face m\u00e9tiers \/ DSI portant sur le th\u00e8me de l’innovation et r\u00e9alis\u00e9 dans le cadre du livre sur la gouvernance de l’information\u00a0GouvInfo 2013 “Oc\u00e9an bleu”<\/a>\u00a0<\/strong><\/em>sous l’\u00e9gide de\u00a0Fabien Grenet, designer de service & entrepreneur<\/a>.\u00a0<\/em>Retrouvez l’avis de<\/em>\u00a0Fr\u00e9d\u00e9ric Charles<\/a>\u00a0<\/em>sur cette question cruciale sur le\u00a0blog ComInfo<\/a>.<\/p>\n

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Les interactions, l’ouverture attendue pour laisser la place \u00e0 la\u00a0combinaison\u00a0convergence \/ divergence, source de disruption, appartiennent-elles v\u00e9ritablement \u00e0 un M\u00e9tier, \u00e0 une DSI, \u00e0 des strat\u00e8ges, \u00e0 une Direction ou une entit\u00e9 clairement identifi\u00e9e ?\u00a0Qui \u2013 finalement – pose la question d’un travailler autrement sur la cible de l’envoi de mails, de l’utilisation d’une liste de diffusion, de la mise \u00e0 jour d’un fichier, de la recherche d’une connaissance ou de comp\u00e9tences ?\u00a0Qui recherche une efficacit\u00e9 continue sur ces crit\u00e8res ? Un ou des individus, des \u00e9vang\u00e9listes quels que soient leurs p\u00e9rim\u00e8tres d’actions mais clairement des activistes de la transversalit\u00e9, de l’imm\u00e9diatet\u00e9, du collaborer ou communiquer autrement et de la transparence !<\/p>\n

Toute cette innovation ne devrait-elle pas \u00eatre incr\u00e9mentale\u00a0et quotidienne\u00a0?\u00a0Par exemple, les lancements de RSE par les \u00e9vang\u00e9listes font\u00a0na\u00eetre une\u00a0autre fa\u00e7on de travailler dont l\u2019incubation ne peut \u00eatre efficace que si la conduite du changement est au rendez vous\u2026\u00a0\u00a0Et si pour l’acc\u00e8s \u00e0 l’information,\u00a0les outils du cloud\u00a0assurent\u00a0d\u00e9sormais une\u00a0imm\u00e9diatet\u00e9 et\u00a0une\u00a0disponibilit\u00e9 de tous les instants,\u00a0un\u00a0acc\u00e8s direct aux bonnes informations au bon moment, est-ce suffisant pour assurer l’efficacit\u00e9 de l’individu ? N’oublions pas\u00a0qu’acheter\u00a0de nouvelles chaussures de football n\u2019assure pas de changer\u00a0ses\u00a0r\u00e9flexes sur le terrain…<\/p>\n

Changeons nos outils mais travaillons avant tout nos habitudes de travail et en amont notre mani\u00e8re d’apprendre et d’apprendre \u00e0 apprendre ! La conduite du changement, au plus pr\u00e8s du collaborateur, est au c\u0153ur de cette ambition.<\/strong><\/p>\n

Lorsque les \u00e9vang\u00e9listes ou activistes M\u00e9tiers rencontrent leur DSI,\u00a0est-ce un mariage, un PACS, une union libre\u00a0ou\u00a0une relation tumultueuse ?\u00a0Qui est pr\u00e9curseur ? Le m\u00e9tier qui exprime le besoin de travailler autrement et s’affranchit de sa DSI pour acheter une solution en mode SAAS ? (30% des Metiers s’affranchissent de leur DSI – http:\/\/bit.ly\/U5DHZ2<\/a>) La DSI qui mobilise, interpelle,\u00a0sur la base de la r\u00e9volution internet et des outils de r\u00e9seaux sociaux ?\u00a0L’\u00e9clairage\u00a0et\u00a0la prise de conscience\u00a0appartiennent certainement \u00e0 la DSI qui n’a d’autre alternative que de sortir de son p\u00e9rim\u00e8tre outils pour porter du sens pendant que le M\u00e9tier va capitaliser de l’exp\u00e9rience, fort de son action dans la vraie vie lui permettant d\u2019identifier ses besoins par l\u2019apprentissage continu.\u00a0Mais\u00a0les\u00a0collaborateurs de la DSI viennent-ils prendre conscience des contraintes au quotidien des Chefs de Projet\u00a0m\u00e9tier, de l’empilage des projets et des priorit\u00e9s souvent commerciales des acteurs du terrain ? Et les Chefs de Projet\u00a0m\u00e9tier\u00a0sont-ils suffisamment \u00e9veill\u00e9s et \u00e0 l\u2019\u00e9coute des solutions et contraintes SI, par exemple\u00a0en mati\u00e8re de s\u00e9curit\u00e9 des donn\u00e9es ?<\/p>\n

Le couple DSI \/ M\u00e9tier qui s’est rencontr\u00e9 dans un \u00e9change de mail (ou sur\u00a0Meetic ?)\u00a0ne vivra durablement que dans la rencontre physique !<\/strong><\/p>\n

S’ouvrir vers l’autre, s’exposer, travailler de mani\u00e8re transverse, c’est accepter cette \u00e9conomie de la connaissance qui devient de plus en plus pr\u00e9gnante et qui nourrit les leviers de l’innovation. A charge donc pour nous de \u00ab\u00a0repenser nos processus de circulation de l’information, de collaboration et de coordination\u00a0\u00bb (Aur\u00e9lie Dud\u00e9zert –\u00a0La connaissance dans les entreprises – http:\/\/amzn.to\/VPH4jc<\/a>) en gardant \u00e0 l’esprit que \u00ab\u00a0les m\u00e9dias sociaux compressent le temps\u00a0\u00bb (David Meerman Scott –\u00a0The New Rules of Marketing and PR – http:\/\/amzn.to\/14ND9ZZ<\/a>).<\/p>\n

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<\/strong>\"\"<\/strong>\u00c9ric LAURENT \u2013 Responsable animation fili\u00e8re Suret\u00e9 \u2013 La Poste Enseigne<\/strong>
\nJ\u2019ai appris sur le terrain \u00e0 partir d\u2019un travail d\u2019autodidacte sur des ouvrages US de KM, puis de Social Media. J\u2019ai donn\u00e9 des cours de KM sur un Master 2 pendant 6 ans. De guichetier \u00e0 collaborateur du Si\u00e8ge de la Poste, j\u2019ai accompagn\u00e9 la Conduite du Changement du projet Esprit Service Client (nouveau format de Bureau de Poste) puis le lancement de La Poste Mobile. Depuis f\u00e9vrier 2012 mon activit\u00e9 se concentre sur le lancement et l\u2019animation de RSE.<\/div>\n
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Cet article est extrait du livre GouvInfo 2013 “Oc\u00e9an bleu”<\/a> auquel ont particip\u00e9 les personnes suivantes : William BRES, V\u00e9ronique BONIN, Toufik LAMECHE, Thomas CHEJFEC, Thierry BRUNET, Ruth MARTINEZ, R\u00e9mi VECINA, Philippe OLLIVIER, Philippe GUILLARD, Philippe BONFILS, Patrick L’ARCHEVEQUE, Patricia L\u2019ESPRIT, Pascale PAJONA, Pascale DESPOMADERES, Omar MAROUF, Myl\u00e8ne GENAIRON, Marielle VO-VAN LIGER, Marc BORRY, Olivier FAURA, Lyonel SIREUILLE, Laurent PREVEL, Jordane PAQUET, Jihane SEBAI, J\u00e9r\u00f4me THUEZ, Jean-Pascal PERREIN, Jean-Marie SECA, Jean-Luc ABELIN, Jean-Louis JANSSENS, Jean-Claude DIJAN, Ir\u00e8ne ALLOUCHE, Gilles VASSAL, Giancarlo UCCHINO, Fr\u00e9d\u00e9ric CHARLES, Florent DEWAS, Fatima Zahra LAAOUINI, Fabien GRENET, \u00c9ric LAURENT, \u00c9ric DAVID, David BERRIN, Daniel COLAS, Damien BRUT\u00c9 DE R\u00c9MUR, Caroline LEBEAU, Cindy BOULLIER, Christophe MEGEVAND, Christophe LAIGLE, Christophe BINOT, Catherine ROBERT-D\u2019AUTUN, Camille HUGENTOBLER, Anne-Marie LIBMANN, Alister ESAM, Alain GARNIER. Ces personnes travaillent dans les soci\u00e9t\u00e9s suivantes : TOTAL, UVSQ, Universit\u00e9 du Sud, Universit\u00e9 de Versailles, Universit\u00e9 de Lorraine, The Idea Starter Company, TEREOS, Telecom Paris, SYSELIO , Suez Environnement, Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, Socabat, SNCF, SMA BTP, Selement, RSD, PSA, Police F\u00e9d\u00e9rale de Belgique, PHENIX INNOVATION, Opentext, Minist\u00e8re de la D\u00e9fense, Lyonnaise des Eaux, Lafarge, La Poste Enseigne, La Banque Postale, Jamespot, Interaction-Game, INSEAD, IBM, HENSEN conseil, Everial, Essec, eShare, \u00c9cole Centrale de Paris, DC\u00b2, Bouygues Telecom, Alter&Co, Aldes, 3org, @bs.<\/em><\/sub><\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Cette tribune libre d’Eric Laurent\u00a0est extraite d’un face \u00e0 face m\u00e9tiers \/ DSI portant sur le th\u00e8me de l’innovation et r\u00e9alis\u00e9 dans le cadre du livre sur […]<\/p>\n","protected":false},"author":16,"featured_media":3631,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[97,3,223],"tags":[792,17,11,915,21,784,791,793,216],"class_list":["post-3628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-etudes","category-gouvinfo","category-innovation","tag-cloud","tag-collaboratif","tag-communaute","tag-innovation","tag-livre-blanc","tag-livre-gouvinfo","tag-reseaux-sociaux-dentreprise-2","tag-saas","tag-usages"],"yoast_head":"\nLes m\u00e9tiers sont-ils les moteurs de l\u2019innovation de la DSI ? 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